SOFTWARE BROTHERS PRODUCT
Headless OMS
Order Management System
A headless, API-first order management system that unifies orders, inventory and fulfillment across every channel — built to connect to any storefront, marketplace or ERP you already run.
Talk to us about Headless OMSHeadless OMS
Order management
Order #A-20481
3 itemsOne order queue, every channel
Capture and route orders from your storefront, marketplaces and point-of-sale into a single operational view.
Stock that stays accurate
Keep inventory synchronized across warehouses and channels in real time, so you never sell what you don't have.
Fulfillment without the guesswork
Automate picking, packing, shipping and returns with rules tailored to your operation.
ONE PLATFORM, EVERY ORDER
Everything an order touches, in one system.
Headless OMS brings order capture, inventory, fulfillment and returns together, while staying open enough to fit the tools you already run.
Order orchestration
Capture orders from your website, marketplaces, mobile apps and point-of-sale, then route each one automatically based on stock, location and business rules.
Real-time inventory
Track stock across warehouses, stores and channels from a single source of truth, with automatic allocation and oversell prevention.
Fulfillment & shipping
Generate pick lists, pack orders, print shipping labels and split shipments across warehouses, with built-in carrier integrations.
Returns & exchanges
Manage the full return lifecycle — approvals, restocking, refunds and exchanges — with clear visibility for support teams.
Marketplace & channel connectors
Connect storefronts, marketplaces, point-of-sale systems and ERPs through ready-made connectors or a custom integration.
Headless, API-first core
Every capability is exposed through APIs and webhooks, so your team can build custom storefronts, dashboards or automations on top.
CONTROL WITHOUT CODE
Operations teams stay in control.
A browser-based backoffice gives operations, warehouse and support teams a clear view of every order, without needing engineering support.
Dashboards bring order volume, fulfillment speed, stock accuracy and exception rates into one view.
Define routing rules, warehouses, carriers and fulfillment workflows.
Monitor order status, exceptions and SLA breaches as they happen.
Review inventory movements, stock counts and manual adjustments.
Give warehouse staff, customer service and finance role-based access.
Orders
Fulfillment
Returns
RELIABILITY & SECURITY
Built to be trusted with every order.
Reliability, traceability and access control are built into the core of the platform, not bolted on afterwards.
Idempotent by design
Duplicate requests, retried webhooks and network failures never create duplicate orders, charges or stock movements.
Full audit trail
Every change to an order, stock level or shipment is recorded, so your team can trace what happened and when.
Role-based access
Warehouse, support and finance teams see and change only what their role allows.
Built for peak load
A queue-based, horizontally scalable architecture keeps orders flowing during campaigns and sales peaks.
FITS YOUR EXISTING SETUP
Connect the tools you already use.
Headless OMS connects to your storefront, marketplaces, ERP and carriers through ready-made connectors and a documented API, so it fits into your operation instead of replacing it.
Point-of-sale and custom ERP connectors can be scoped for your specific setup.
DEPLOYMENT OPTIONS
Choose the operating model that fits.
Headless OMS can run on-premises in the environment where it will be used, or in 4A Labs' Amazon and Google cloud environments. Capacity is planned around your order volume and peak sales periods.
Headless OMS
A headless, API-first order management system that unifies orders, inventory and fulfillment across every channel — built to connect to any storefront, marketplace or ERP you already run.
Talk to us about Headless OMS